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Etsy has two apps available for your iPhone, iPad, and Android devices. The “Etsy” app is made for shoppers to discover the website’s unique items, while “Sell on Etsy” is just for sellers. You may have heard of the infamous “Cha-Ching” noise that happens when you make a sale- this is the most fun part of the “Sell on Etsy” app! There are many other useful features that can help you more effectively manage your Etsy store. Let’s take a look at a few ways to use the app:
1. Add, Edit, and Renew Listings
Listing new items is super easy with the Sell on Etsy app! You have the same capabilities for creating, editing, and renewing listings as you would on the desktop version. An added bonus is the ability to upload listing photos directly from your smartphone or tablet. I’ll often take pictures of my new products and list them via the app when I have more time.
2. Monitor Your Shop Stats
Now you can check your shop stats anytime and anywhere. The stats won’t be as detailed as on the desktop version (keywords, traffic sources, etc. are not visible), but you can still see the number of views and the items seen. The drop down feature lets you specify stats for various time periods- from a day to the past seven days to the year.
3. Get Sold Item Notifications
Now for the best part- the “Cha-Ching” noise you’ll hear when you are logged into the app and get a sale on Etsy! It notifies you even if your phone or tablet is locked, allowing you to instantly check what you sold and where it will be going in the world. The app makes it so easy to message your customer after the sale to confirm their purchase and/or ask a question if needed. It’s my favorite feature of Sell on Etsy!
4. Communicate with Customers
I recommend adjusting your sound notification settings on the app to hear the little chime when you get a new convo on Etsy. By using the app I’m able to answer convos from customers even when I’m away from my desktop computer. This helps me respond to questions and custom order requests much faster than in the past. I’ve had many Etsy shoppers comment on how fast I’ve replied, and I believe this gives me an advantage over sellers who don’t reply as quickly. They are much more likely to purchase from a shop that responds right away. This doesn’t mean you have to wake up at all hours to answer convos, but do try to reply as soon as you see the message notification.
5. Create Shop Updates
This is a new, exciting feature on Etsy! Shop Updates can be found on the drop-down on the left side of your app. It’s really easy to use- just add a work-in-progress photo or another pic and then link a current active listing to it. These posts can then be easily shared on social media platforms like Facebook and Twitter. Updates can also be viewed on the desktop site but are really convenient to make on your smartphone or tablet.
6. Keep Up with Etsy Teams
Additionally, you can use the Sell on Etsy app to stay up to date with the teams you belong to on the site. With the app you are able to check team updates, create a new thread, reply to existing topics, and more. The app also allows you to search for new teams and join them right on your mobile device. This includes the forum teams run by Etsy (like “Questions,” “Bugs,” and “Discussions”), so it’s super convenient to be able to check these quickly if you have any tech issues with your account. You can easily access the teams tab from the drop-down on the top left of the app.
What other ways do you use the Sell on Etsy app?
Rebecca George
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Thanks for your helpful article, I wan to know more about “create shop updates”