Handling Item Returns and Exchanges in Your Etsy Shop

Returns, refunds, and exchanges are a part of any online business. There are many reasons why a customer might request a refund. They might have second thoughts or buyers’ remorse, the item may not be as described in your listing, or the sizing may not work for them. It’s your job to handle the situation […]

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Offering Coupons and Discounts in Your Etsy Shop

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A great way to promote your Etsy shop and draw in customers is to offer coupons. These codes can be created directly on the website and shared with existing and potential shoppers. There are many ways to use this marketing tool, from posting on social media to using the automatic thanks message feature. Let’s examine […]

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Using Etsy’s New Shop Updates Feature

7 Tips to Help Your Etsy Shop Grow

“Shop Updates” is a new way to share and promote your Etsy listings. This free tool allows you to pair an image with a link to an item in your online shop and then share it on Etsy and social media networks like Facebook, Instagram, and Twitter. Let’s look at the ins-and-outs of this cool […]

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Making the Most of the “Sell on Etsy” Smartphone App

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Etsy has two apps available for your iPhone, iPad, and Android devices. The “Etsy” app is made for shoppers to discover the website’s unique items, while “Sell on Etsy” is just for sellers. You may have heard of the infamous “Cha-Ching” noise that happens when you make a sale- this is the most fun part […]

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Tips for Etsy Sellers: How to Use Etsy Conversations

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“Conversations” (or “convos”) is Etsy’s internal messaging system. It’s a really useful tool for communicating with customers and other sellers within the site. There are set etiquette rules to using this feature, but if you’re new to Etsy these may seem unclear. Here is a simple guide to get you started! DO use convos mainly […]

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5 Easy Steps to a Successful Handmade Business

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This blog post was originally posted by Bobbie on A Vision to Remember. Have you ever wanted to start your own business, a handmade business, but don’t know how? Let me tell you….I’ve been in your shoes.  It had always been my goal to make my car payment each month.  That’s it. Just one measly […]

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Meet a Maker: Function by Jennifer Creighton

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Welcome to “Meet a Maker” by CreativeIncome! We love makers of all kinds, and this series puts a spotlight on crafters who are making a living selling their handmade creations. Whether it’s craft fair advice, how to start an Etsy shop, or even customer service tips, we’re going straight to the experts in this series. […]

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Meet a Maker: Beltshazzar Jewels

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Welcome to “Meet a Maker” by CreativeIncome! We love makers of all kinds, and this series puts a spotlight on crafters who are making a living selling their handmade creations. Whether it’s craft fair advice, how to start an Etsy shop, or even customer service tips, we’re going straight to the experts in this series. […]

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